Privacy Policy

Last updated: 1 October 2025

1. Introduction

Marshall Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for courses or training programs
  • Submit inquiries through our contact forms
  • Subscribe to our newsletters or communications
  • Create an account on our platform
  • Participate in surveys or feedback forms

This information may include: name, email address, phone number, postal address, date of birth, educational background, employment information, and payment details.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our educational services
  • Process course registrations and manage student accounts
  • Send administrative information, course updates, and learning materials
  • Respond to inquiries and provide customer support
  • Improve our website and services based on user feedback
  • Send marketing communications (with your consent)
  • Comply with legal obligations and protect our rights
  • Analyze usage patterns to enhance user experience

4. Information Sharing and Disclosure

We may share your information with:

  • Accreditation Bodies: NEBOSH, IEMA, and other accrediting organizations as required for certification purposes
  • Service Providers: Third-party vendors who assist in operating our website and delivering services
  • Payment Processors: Secure payment gateways for processing transactions
  • Legal Requirements: When required by law or to protect our rights and safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student records may be retained for extended periods to comply with accreditation requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your information
  • Data portability (receive your data in a structured format)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@marshalleducation.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Marshall Education

Email: info@marshalleducation.com

Phone: +44 (0) 123 456 7890

Address: Marshall Education Centre, London, United Kingdom